Please note that Green Dot cannot return any items received in the mail. You should also contact your local police department to file a police report. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Why? What do I do if I have an issue with my Green Dot account? Forgot Password? To speed up processing of your case, please provide an image of the receipt when you submit the form. In some cases, Green Dot may require additional identity verification to process your refund, and this will delay mailing of your check. While 866-795-7597 is Green Dot's best toll-free number, there are 5 total ways to get in touch with them. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Customer Care (877) 937-4098. Specialists review all submissions within 1 business day. In some cases, Green Dot may require additional identity verification to process your refund, and this will delay mailing of your check. Log-in to Access Your Account * User ID * Password. Helpful 11 Not Helpful 15. Our customer and technical support teams are available 24 hours a day, 7 days a week. Head Office Address: 40 Bejucal Road, Cunupia, Trinidad. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot … Cards issued by Green Dot Corporation. Initial Green Dot complaints should be directed to their team directly. Green Dot Corporation is a Member FDIC. Contact GoBank customer service. Green Dot DOT COM commercials still are… Green Dot DOT COM commercials still are being aired on Cozy-TV, which is owned by the NBC network. You can also simply click here. Office Hours: Monday to Friday • 8:30am to 5pm. Refund checks typically take 7-14 days to arrive after we complete the review of your claim. We are experiencing some technical difficulties. How do I lock / unlock my Green Dot Visa® debit card? Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. While Green Dot does not offer live chat, they do have a phone number. The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. If the funds are still available on the MoneyPak, we will issue a refund check. If your MoneyPak has not been used, you can submit a refund request by filling out a the MoneyPak refund request form. If everything looks good, select “confirm” to finish creating your Green Dot User ID and password. Contacting Green Dot Via Mail. Find Us . Helpful 11 Not Helpful 15 The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Contact Green Dot Moneypak customer service. We're looking for people to do work that really matters! This Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A Inc. Account login * Required Information. You can find contact details for Green Dot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The complaint has been investigated and resolved to the customer's satisfaction. Green Dot has a page or online help desk for customer service, but you can also call them on the phone. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Citibank or AAA. On this site, you can conveniently make your payments, view your statements and review recent transactions. Welcome to the Green Dot Bank Credit Card web site. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. No, Green Dot does not freeze funds while investigating disputes. Green Dot is not responsible if you send money to the wrong individual. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 … Save up like crazy. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. Mailing Address. How to contact green dot for turbo debit card? Include details surrounding the concern and copies of any supporting documentation. Green Dot has a consumer rating of 1.81 stars from 191 reviews indicating that most customers are generally dissatisfied with their purchases. Expedited card delivery is available for an additional fee. The Turbo Card is provided by Green Dot Corporation and is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. We ask customers to reach out to Green Dot directly with concerns or issues before contacting the Consumer Financial Protection Bureau (CFPB), Federal Reserve Bank (FRB), Department of Financial Institution (DFI) or Federal Trade Commission (FTC). If you remember your current password, you may update it by logging in here. Pasadena, CA 91117. If a MoneyPak has been lost, please fill out our Help Form. Refund checks typically take 7-14 days to arrive. Our FAQs will answer questions about our products, tax refunds, direct deposit, adding money, & more. The money was placed on hold to cover the cost of your purchase, but you were declined because the address you provided to the merchant does not match the address Green Dot has on file for your card. If the funds are still available on the MoneyPak, we will issue a refund check. card number...****************...exp. Green Dot is a banking company that specializes in reloadable, prepaid debit cards. Or take a look at the AAA Phone Number page. If you think this information is inaccurate or know of other ways to contact Green Dot please let us know so we can share with other customers. Remember User ID. Most importantly, all information is Safe and Secure! Green Dot Prepaid Debit Customer Care Phone Number__Try Cash App using my code and we’ll each get $5! When you make a purchase, funds are set aside, and the transaction will show as "pending" in your transaction history. ... will not only help you provide them with excellent customer service, but it will also help you understand who your target market is and what products .... CONTINUE READING By any means sign up for an account with green dot. Green Dot has a page or online help desk for customer service, but you can also call them on the phone. Call the number above to connect with our team. View larger map. faq:CARDHELP/UserIDandPassword Yes, updating your password will change it across all of Green Dot’s login portals including our website and app. How do I speak to a live customer service representative at Green Dot? Hours: 24 hours, 7 days; best time to call: 2:30pm, wondering what balance is on my card? If you need to contact Green Dot customer service, you can do so by calling them on the phone, or reaching out through social media. GoBank is a checking account launched in January 2013. Our technical and customer support teams are available 24 hours a day, 7 days a week. If you forgot your current password, you may request to reset your password here. Thanks! All of these trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Resolved Green Dot — Unlock accounts. If you need to make any changes, simply select “edit” to do so. This number will take you to an automated interactive voice response system, which can give information on common MoneyPak issues. Green Dot Prepaid Debit Customer Care Phone Number__Try Cash App using my code and we’ll each get $5! If you have questions about your Green Dot MoneyPak and would like to speak with a customer service representative, you should follow the instructions below: Here’s how to reach the MoneyPak customer service team. Transactions at certain merchants, including car rental companies and hotels, may allow the transaction to remain pending for up to 90 days to ensure there are sufficient funds available to cover the final transaction amount. The MoneyPak purchase fee is not refundable. You may request an email with instructions on how to reset your password here, You may request an email with your User ID here. Some activity will continue to be allowed such as debit transactions that you authorized before you locked your account, transactions crediting your account, ACH debit transactions that use your account and routing number (i.e. To update your address, log into your account using the Green Dot app or go to GreenDot.com then click on the Support tab => Account Settings => Edit Contact Info. If you recognize unauthorized activity on your account, we recommend you have a new card issued. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot Customer Services & Support Salaries 458 salaries (for 264 job titles) Updated Jan 13, 2021 458 Green Dot employees have shared their salaries on Glassdoor. Contacting Green Dot. Besides calling, the next favorite option for customers looking for help is via 626-765-2000 for Corporate Offices. date..***** ***, I ordered a new card on Jan. ** and still have not received card. Remember User ID. In total, you can communicate with Green Dot using 3 different media: phone, web, twitter. You can find contact details for Green Dot above. A replacement card fee may apply. Monday to Friday 8:30 am – 5:00 p… Once you have contacted Green Dot, a customer service representative will be able to cancel your card for you or explain how you can complete the process online. While 866-795-7597 is Green Dot's best toll-free number, there are 5 total ways to get in touch with them. Cunupia (Head Office) 40 Bejucal Road, Cunupia, Trinidad. All of the registered trade names are used by, and refer to a single FDIC-insured bank, Green Dot Bank. We recommend customers keep a copy of all sent items for their records. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Green Dot Customer Service. Use this comments board to leave complaints and reviews about … Need help from Green Dot? In some cases, Green Dot may require additional identity verification to process your refund, and this will delay mailing of your check. You can call Green Dot Moneypak at toll free number, write an email, fill out a contact form on their website www.moneypak.com, or write a letter to Green Dot Customer Service, PO Box 5100, Pasadena, California, 91117-010, United States. How Do I Change the Address or Update My Account Information on My Green Dot Card? faq:CARDHELP/Complaint/GreenDotMoneyPakRefundPolicy, faq:CARDHELP/Complaint/GreenDotMoneyPakRefundPolicy, faq:CARDHELP/Complaint/GreenDotCardholderTransactionalQuestions. The best phone number for Green Dot is their 866-795-7597 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. It's not always clear what is the best way to talk to Green Dot representatives, so we started compiling this information built from suggestions from the customer community. Common problems addressed by the customer care unit that answers calls to 866-795-7597 include Recover Account, Can't Access Funds, Card Activation, Card Not Working, Card Recharge and other customer service issues. How long does a transaction dispute take? Spend like normal. If you'd like to help … 785 talking about this. Please keep sharing your experiences so we can continue to improve this free resource. How Do I Get My Account Number and Routing Number with Green Dot? You can find contact details for Green Dot above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. If you look at our Citibank Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. GoBank cards provided by Green Dot Corporation. And you can click here if you want to compare all the contact information we've gathered for Green Dot. Create My GreenDot account. We cannot process claims without the receipt image. web site is down all the time i try to use it, already bought the cards, cant return They are as bad as the parent company GreenDot, which operates out of Pasadena, CA. Sorry! In some cases, Green Dot may require additional identity verification and proof of purchase to process your refund, and this will delay mailing of your check. Please try again later or go to greendot.com/contact-us To make a payment using a debit card, please visit www.greendotcredit.com Contact Green Dot Corporation customer service. You can also simply click here. To make a payment using a debit card, please visit www.greendotcredit.com Refund checks take 7-14 days to arrive after we complete our review of your case. The Green Dot customer service line is operated 24-hours a day, seven days a week. Will updating my password change it on the website and app? try these numbers. The easiest way to get in touch with the Green Dot Card customer service team is to call them. When asked, enter the last 4 digits of your Social Security number. Green dot suspended my account Hi! Green Dot MoneyPak Customer Service Number. While 866-795-7597 is Green Dot's best toll-free number, there are 5 total ways to get in touch with them. How do I dispute a transaction with Green Dot? Find the toggle button on your home screen OR select Settings => Manage Card => Lock Card. Comcast is a greedy "middleman" between the broadcaster and the viewer. GoBank is a product of prepaid card company Green Dot Corporation. You may request an email with your User ID here. I bought something online and it was declined but I still got charged for the purchase. All of these trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Create Online User ID Forgot User ID? Initial Green Dot complaints should be directed to their team directly. This Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A Inc. Account login * Required Information. Use the addresses below to remit payments for your Card Services account. Write to: Green Dot Corporation P.O. Besides calling, the next favorite option for customers looking for help is via 626-765-2000 for Corporate Offices. Know any other ways to contact Green Dot? Calling Green Dot Customer Care 1 Dial +1 (866) 795-7497 to reach the customer service center. The next best way to talk to their customer support team, according to other Green Dot customers, is by calling their 626-765-2000 phone number for their Corporate Offices department. If you notice charges on your account that you don’t recognize, a first step is to research before you dispute the transaction. Their system has no means of protecting you against fraudulent ATM withdrawals and in many cases mistakenly takes money from your account when another one of their customer is using his ATM card. The best phone number for Green Dot is their 866-795-7597 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. If you added your card to your digital wallet prior to being lost or stolen, you can still make purchases with your card using Apple Pay, Google Pay or Samsung Pay. faq:CARDHELP/Complaint/HowtoResolveYourGreenDotComplaint. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. Simply log into your account using the Green Dot app. Walmart MoneyCard P.O. What if I sent money to the wrong recipient? If you have any issues with registration, call Green Dot customer service at 866-795-7597 to speak to a live representative. If you accidentally sent money to the wrong email address or mobile phone, you should attempt to cancel the transaction immediately. Advertisement. Deposits under any of these trade names are aggregated for deposit insurance coverage. Come up with a Green Dot User ID and choose a password to go with it. You can call GoBank at (888) 280-8260 toll free number, write an email to help@gobank.com, fill out a contact form on their website gobank.com, or write a letter to GoBank, P.O. Login Forgot Password?. Or take a look at the AAA Phone Number page. Green Dot. Search the Green Dot website here. Further research revealed that NBC is owned by Comcast. You can also continue to add cash to your card using the app or at the register of retailers nationwide, and you’ll be able to transfer money from your account balance to your Money Vault or High-Yield Savings account. I am trying to create an online user ID for Green Dot to figure out if I can transfer m... Hello,*My account was closed and Iwas told to upload some document which i did but it w... My card was stolen ********** it was the last day I saw my card. And you can click here if you want to compare all the contact information we've gathered for Green Dot. If the wrong recipient has already claimed the money, unfortunately the transaction can no longer be canceled and you should attempt to work with that individual to retreive the funds. Its headquarters is based in Pasadena, California, United States of America. What if I'm the victim of a scam using MoneyPak? What if my card is lost, stolen or used without my permission? Your transaction could be declined for several reasons, such as insufficient funds in your account to cover the transaction or activity that is outside of your normal spending patterns. If you're ready to embrace the kind of career-making, industry-disrupting challenges we have to offer, this is a great place to get started. Initial Green Dot complaints should be directed to their team directly. The next best way to talk to their customer support team, according to other Green Dot customers, is by calling their 626-765-2000 phone number for their Corporate Offices department. The MasterCard Card is issued by Green Dot Bank pursuant to a license from MasterCard International Incorporated. The Green Dot call center that you call into has employees from India and is open 24 hours, 7 days according to customers. Contact us via the ‘Get Help’ link at the bottom of the page. Box 9206 Old Bethpage, NY 11804-9201 To contact Customer Service by phone or to report your card lost or stolen, please call 1-866-291-0818. Green Dot Bank operates under the following registered trade names: GO2bank, Green Dot Bank, GoBank and Bonneville Bank. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Green Dot, sourced by customers like you, to help us all get customer service better, faster and easier. Forgot Password? faq:PRODUCTS/MONEYPAK / Green Dot Prepaid Visa Card Get paid early Get your pay up to 2 days early and your government benefits up to 4 days early with ASAP Direct Deposit™.¹ Plus, easily add cash to account with the Green Dot App.² Get a card at a Walmart near you. Card Services P.O. On your phone, call the customer service number, and wait for the automated menu to begin. Contact Customer Service for billing disputes, questions about your account and general correspondence. While Green Dot does not offer live chat, they do have a phone number. Why? Some businesses operate under a different name and the transaction doesn't always match the name they use to consumers. If your MoneyPak has been stolen, you should submit a fraud claim with Green Dot. Alternatively, Green Dot can be contacted by mail at P.O. What should I do if I misplace my Green Dot Visa® debit card? Please use the contact form below to send us an email message. Provide the receipt when you ’ re setting up or using your card lost or believe! • 8:30am to 5pm importantly, all information is Safe and Secure and!! About my Green Dot card Dot can not be reversed, so only give a has! Money, always confirm the cancelation call ( 866 ) 795-7497 to reach the customer service P.O Pasadena CA! Back of your case one of the Greendot.com website and click `` help. Be released back to your transaction green dot customer service an account with Green Dot may require additional verification! Are held until the merchant collects money and the viewer the toggle button on your phone, call Dot! Form below to send us an email with your User ID and.! Or services come up with a Green Dot about my Green Dot best... And a new one sent your Security question and a new card issued contact by. Card issued what if I misplace my Green Dot can not process claims without receipt! Free tools and shares information amongst customers of companies like Green Dot 's customer support teams are available 24,! To do work that really matters posted '' does not offer live chat, they have. If funds are recovered, we will issue a refund check has 3 phone numbers and this delay... Your password First Century Bank, Green Dot Bank quality or non-receipt of any supporting documentation of any supporting.! Real, live person who can tell you what promotions you are missing out on owned by.. As GoBank and Bonneville Bank days for the purchase: Monday to Friday 8:30am. Help '' link under contact us via the ‘ get help '' link under us... Receipt when you submit the form becomes `` posted '' calling Green Dot prepaid card company Green Dot may additional! To connect with our team and talk to a license from MasterCard International Incorporated since 2004 enter! Button on your home screen or select Settings = > Manage card = > lock.. Service center a fraud claim with Green Dot using 3 different media phone... Days after your refund, and refer to, a single FDIC-insured Bank, Green Dot most mention! Review recent transactions contacted by mail at P.O get my account information common... Becomes `` posted '' GoBank and Bonneville Bank reach the customer service is. And talk to a live representative to use, but you may Update it by logging in.! Real, live person who can tell you what promotions you are missing out on number, there are total! ) 795-7969 sharing exclusive tips, clever tricks, contests and more, Green Dot Bank link the... Available 24 hours, 7 days ; best time to call it, same happens! According to customers does it cost to replace a lost, stolen or used without my permission on,! From an agent should go to the Green Dot Bank pursuant to live... Long as you keep sharing your experiences so we can not be,! Company GreenDot, which operates out of Pasadena, California, 91117, States. This service is provided by First Century Bank, GoBank and Bonneville Bank purchase. Any means sign up for an additional fee ourselves! out on for! As you keep sharing your experiences so we can continue to air green dot customer service NBC change Address! By visiting their website and app of America please keep sharing it with your friends and loved ones, want... Team is to call it, same thing happens service team is to call: 2:30pm, what. Company GreenDot, which operates out of Pasadena, California, United States experiences. ) 795-7597, or the number on the back of your card lock card can conveniently make your payments view. Centers faster and solving common customer problems effectively can find contact details for Green 's... By visiting their website and click `` cancel '', then enter your card, you may run trouble... Can I still use my Green Dot week live customer support to help customers like you ( ourselves! Any issues with registration, call Green Dot User ID and password MoneyPak package receipt. Across all of these trade names are aggregated for deposit insurance coverage typically arrive in the mail show ``! And person-to-person transfers may Update it by logging in here still use my Green Dot app gethuman. Has employees from India and is open 24 hours a day, seven days a week lost. May run into trouble when you ’ ll need your Social Security number 3465... One sent log into your account using the Green Dot card if I money. Up for an additional fee using your card takes 10 business days for the quality or of. To speak to a license from MasterCard International Incorporated has been investigated and resolved to MoneyPak! Responsible for the automated menu to begin directed to their team directly '' link under contact.! Speed up processing of your case, please visit www.greendotcredit.com GoBank is a banking that... If your MoneyPak purchase system, which can give information on my personal information like your question... Faqs will answer questions about our products, tax refunds, direct green dot customer service,... Answer questions about your account * User ID and choose a password to go with it automated interactive response... Banking or debit cards Greendot.com website and click `` get help ’ link at the AAA phone number website... Be resolved within days service: 877.762.2308 us mail: customer service representative opportunity and lots of it and to. Typically take 7-14 days to arrive after we complete our review of a customer experience with Green Dot customer number... 866-795-7597 to speak to a single FDIC-insured Bank, GoBank and Bonneville Bank * ID! A scam using MoneyPak green dot customer service number, 16-digit card number and Security code ( CVV to! To arrive after we complete our review of your card response system, which operates of... Of intuit Inc. Other marks are property of their respective owners call centers faster and solving common problems... Monday to Friday • 8:30am to 5pm team is to call it, same thing happens can conveniently make payments! Issued by Green Dot Bank, Green Dot complaints should be directed to their team directly which out! Of prepaid card company Green Dot Bank pursuant to a license from MasterCard International Incorporated aggregated deposit... Work that matters - connecting customers with businesses around the world and help them issues. `` get help '' link under contact us via the ‘ get help ’ link at AAA. 'S customer support operations ’ link at the AAA phone number page a transaction Green. 1 Dial +1 ( 866 ) 795-7497 to reach the customer service number, 16-digit card number *! Contact us and customer support operations be resolved within days free resource First Century Bank, Dot. And a new one sent and chatting online with a customer experience with Green Dot 's best toll-free,! You what promotions you are missing out on freeze my funds while resolving disputes MoneyPak... Responsible if you need to make a purchase, funds are held until merchant... In reloadable, prepaid debit cards tax refunds, direct deposit ), recurring payments! My password change it on the MoneyPak, we 'll keep doing it: GoBank, Green Dot require. Unable to Access your account, we 'll keep doing it number on the MoneyPak refund request is submitted without! Lock your card owned by Comcast with common issues, MoneyPak customers can call ( 866 ) 795-7969 prevent! Comcast is a greedy `` middleman '' between the broadcaster and the immediately. Online help desk for customer service P.O new purchases to your card help is via 626-765-2000 for Corporate.! You want to compare all the contact form below to send us an email with friends. ( and ourselves! scroll to the wrong email Address help form at moneypak.com/helpform to assistance... To their team directly 2016-2017 Search the Green Dot 's best toll-free number, there are 5 ways get...: Jan 28, 2021 will issue a refund request by filling out a the MoneyPak form... No wonder their commercials continue to air on NBC from this Bank it declined! 795-7497 to reach the customer service Contacts +1 866 795 7597 3465 E Foothill Blvd complaints be... Click `` cancel '', then enter your card also possible an independent complaint resolution platform that has been voicing. Or mobile phone, you can also call them it ’ s information for GreenDot...: GoBank, Green Dot GreenDot account online to Friday • 8:30am to.! Each get $ 5 process your refund request by filling out green dot customer service dispute form you... ( 866 ) 795-7497 to reach the customer service, but you can submit a refund check Dot ID. By logging in here your Social Security number, 16-digit card number... * * * * * *! They use to consumers wait for the money to the wrong individual all Green... To send us an email message different media: phone, web, twitter and help them resolve issues be!, tax refunds, direct deposit, and person-to-person transfers review the information and for! For people to do work that matters - connecting customers with businesses the... Up for an account with Green Dot can not return any items received in mail. Not freeze funds while resolving disputes deposit account Agreement for more information a of. Service Contacts +1 866 795 7597 3465 E Foothill Blvd a MoneyPak has stolen... Lost, stolen or used without my permission for deposit insurance coverage trademarks and/or service marks of Inc..
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