if i buy a phone online from telstra can i keep my optus … Check Your SIM Card Packaging. Porting your mobile number means you get to keep your old phone number when you switch providers. Is there a reason they might have deactivated it? On the screen next to the strips of coverage, an Optus network … Choose a PAC if you want to keep your phone number, or a STAC if you’d like a new number. New prepaid mobile different sim - wanting to keep same number. Optus website mentions it being on the back of the SIM but ive tried all sorts of blocks of the digits … last updated – posted 2007-Feb-28, 5:54 pm AEST posted 2007-Feb-28, 5:54 … Are you able to see where this is up to & if it can be completed soon? Chat with us now. Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. View your usage, get billing support and much more with the My Optus app, download it, how do i find the number of my prepaid sim card, Re: how do i find the number of my prepaid sim card, ------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. Let us know if you need a hand with anything else. DD. It is a shorter contract, making it more flexible that other Vodafone deals. They advised that they had not at that time received the porting request, but they expected it might be in that day's batch. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options Enter your details. The PUK can be obtained by contacting Customer Service. The SIM card number itself is printed on the SIM - if you're referring to a mobile number this would be assigned when you activate the SIM or if you bring another number across (porting). Hope this helps. If you didn’t receive a welcome email, please use this page instead. I'd definitely check to see if you can still make and receive calls that way. I'm switching to Telstra prepaid and need to keep my old number. Streaming Data: Positive MyData balance required. Have spent 4hrs trying - 835670 Telstra account. I am updating my iPhone, but I want to keep same phone number. 0 0. rennickelizabe. Seems to be back without an expiry date this time, was unable to find it in the Optus online shop but from an old link seems to still be there and on sale as an Online exclusive.. Optus $2 SIM free, and free delivery. When you buy a brand new SIM card, it might not have any number at all. Buy new phone outright. I have a postpaid Iphone and a preapid phone both in my name and I wont to move my postpaid plan (co ... Find out more. Solved! Mobile carriers . Please note: You should also confirm that your handset is not locked to Optus or another non-Vodafone provider. Ever since I received the SIM card from Optus on 10 July I have been attempting to have the service activated to no avail, after almost a dozen phone calls and a few live chat sessions. If you have a question please post a new topic. You will, however, need to contact BOOST during the activation process. Ok, thanks Dan, I appreciate your fast reply. You can use Medicare Card, Passport or License. You have to go to an O2 center and have them change the sim card but keep the number or go to the new provider and have them do it. So I went to the Apple Store and said to the guy look I'm happy to start a new contract from today, with a new phone number and a new SIM etc., but is it ok in almost a month's time (at the end of my month-to-month billing period) to call up Optus, cancel the month-to-month and then get that number put onto my new service. The box says there's a SIM card with a new service number, but I know she won't want a different number. If you are talking about your phone number they don't have them printed you need to sign up then you are given a choice of six numbers to choose If you looking for activation number should be on the back of the card and packet. It should be activated automatically after 4 hours after delivery. Archive View Return to standard view. No credit card needed. Ask Your Own … If you require a new/replacement SIM, just take along 100 points of ID to your local ‘YES’ Optus shops and Optus Authorised Retailers. New plan with Virgin, keep old number? This is very urgent. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. And transfer happened within 6 hours our so, I had no real loss of service when the number transfered from one sim to another. If you're without a working mobile service i.e. I just bought a new sim card and want to use my old phone number on it. On average, the new plans and bundles (which include 24-month contracts with a phone included, alongside 12-month SIM-only plans) are around $10-$15 cheaper than their standard Optus equivalents. If you do not recharge within that period you may require a new SIM card and you risk losing your mobile number. Expires within 28 days or on next recharge, whichever is earlier. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Still have questions? Swapping Phone Numbers. You can purchase this plan on its own to use in a compatible device (BYO) or you can add a tablet or modem to this plan and pay for it over 12, 24 or 36 months on a device payment plan. To keep your service active you need to recharge within the time specified by your plan. Many carriers do not assign a phone number to the SIM card until it is activated. This was easier because as with @55390678 Source the sim is currently out of the country. Please make sure that you have your ID handy since you will be needing it. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. This. While I wait for the number to port can I make phone calls using the new sim without creating problems/ complexities with my account? Not my mobile phone number. Optus Data SIM Plans are month-to-month plans. Perfect for your port in and port out needs, I had used one recently for a Boost Mobile port in port out. Hello, I broke my phone recently, and bought a new one. Free $2 Prepaid SIM. When you sign up with Optus, you’ll receive a welcome email with a link to register for My Account. New sim, can i keep my old number? Providing your OPTUS number is still ACTIVE in your name, you will not have a problem when porting. Please note: If an incorrect PUK is entered ten times in a row, your SIM is blocked permanently. Keep your own number or get a new one; Range of plan options to suit different needs; Recharge with ease from just $10; Low international call and roaming rates; Enjoy the awesome Optus … My old mobile was on optus prepaid too, and i want to keep my old mobile number for my new phone. How do I do this, menu Whirlpool Go to navigation. Choose the Vodafone offer that fits your needs best. last updated – posted 2011-Jun-27, 2:12 am AEST posted ... Just continue on... let her get a new sim with a new number on the $ you want.. then phone them and get the port happening. Hey there - what did you need a hand with? Text PAC to 65075 from your existing mobile network SIM to get the PAC code. Month. And if you need a brand new SIM, then Optus will transfer your number to the new SIM. All you need is a unique code, called a PAC (Porting Authorisation Code) or STAC (Service Termination Authorisation Code). To replace your SIM card, please call 133 937 or visit your nearest Optus store. Optus, also known as yes, is Australia’s second oldest telephone company. Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you? I want to insert my sim into my new phone but I cannot remove the back. Enjoy the phone you love with an Optus Prepaid mobile SIM starter kit. The short answer is Yes. Please refer to your user manual if unsure. To make optus sim activation, you must have your account on the official website of Optus. In this case, you'll need a new SIM from Optus. If an incorrect PIN is entered three times in a row, your SIM will be blocked. If the new phone requires a larger SIM, and you have any old multi-size SIMS lying around, then you can use the adaptor from an old SIM. Thanks for your understanding, really appreciate it! New Telstra SIM Card, Keep Same Telstra Number. Can I keep my number? Thanks heaps! ozzy9090. Shop online for Woolworths great range of Phones & Sim Cards. If your new SIM is an Optus SIM and the port hasn't come across. While the transfer is being processed, do not put your new SIM card into your new phone, wait until the transfer is complete. Optus / Virgin. Contact your nearest Optus dealer to get a new SIM. I ask this because i no longer have the Booklet with the SIM number in it and really need to activate this SIM now. I can't turn on my mobile phone. I have a sim on a month to month. Add to cart. Hope that helps. 3-in-1 SIM fits all phones. Otherwise, if you purchased online or over the phone, your delivered SIM should auto-activate within 4 hours of delivery. So basically the phone number that came with my new … Have you got the original SIM card number? You can do the activation on this link. Optus has hit the market with its new low-cost mobile brand Gomo, which - like rival TPG’s Felix - will sell a single SIM-only plan. I visited an Optus store today in the morning. Ultimately meaning that you can now switch to Optus, and be connected to the service in the space of minutes rather than days. Delivered straight to your door or Pick up from your local store. My Tesltra Sim card did not fit, so I went to ... Find out more. Lv 7. SIM Plan price, inclusions & add-on's may change as notified. I lost my phone while overseas. If I do then: 1. Visit an Optus store. Search. It's taking a while, but I'm trying to get back to everyone where I can. First three recharges must occur within 90 days of activation. but the SIM number needed to activate the SIM. Show Less. I just got the new plan then put in with Optus to swap my current number over from the month to month to the $30/15g plan. Not suitable for iPhone 4/4S. Solved: Hi Community, I received my new prepaid sim on Monday afternoon & initiated number porting from Virgin (I understand same network - 607299 Home Blog Optus If you want to switch, your carrier is legally obligated to relinquish your number and transfer it to your new provider upon request. When you place it in a phone to activate it, you will be assigned a number. Find out how to do it in 5 easy steps. Key in a new four-digit PIN and tap OK. Whirlpool. Optus Prepaid has no lock-in contract and the flexibility to change your recharge amount. Understand new SIM cards. No , just how to remove the back . The 4G SIM is provided by Optus free of cost in its ‘YES’ Optus shops and Optus Authorised Retailers in 4G towns and also provides free shipping if ordered online stores. last updated – posted 2013-Apr-19, 1:14 am AEST posted 2013-Apr-19, 1:14 am AEST User #322218 7110 posts. The phone is our only means of communication and we have memorised the number … In this case, … While you wait for your new SIM to be activated: (Up to 4 hours) I am aware of what the application asks. It's practically useless. Find a new plan and order a new SIM card online, over the phone, or buy in-store. Streaming services subject to change. More Less. Online activation won't allow this, even after I sign into my. I want to keep my old number. Add to cart. First of all: DO NOT cancel your existing mobile service, as this will mean you won't be able to port your number.Your new telco will handle the transfer and cancellation for you. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. There are even laws that protect your right to switch and keep your digits. Your email address * Enter the email address you provided when you signed up. Solved: Go to Solution. Optus has hit the market with its new low-cost mobile brand Gomo, which - like rival TPG’s Felix - will sell a single SIM-only plan. You can do the activation on this link. New sim, can i keep my old number? View your usage, get billing support and much more with the My Optus app, download it. Thanks. Excludes rate plan change and SIM swaps. To unblock your SIM, you'll need to key in your PUK. When I - 902386 Solved: I have a new phone and a new Sim, I want to keep my old prepaid telstra number. My Tesltra Sim card did not fit, so I went to the shop and bought a new Telstra SIM card. … ps. Order online. Please contact Optus directly on 133 937 during these hours. Whether it's working from home or keeping the kids busy, our no lock-in contract Data SIM Plans have you covered. No problem! Newly bought SIM card doesnt have a registered mobile number. Thanks heaps! -------------------My answers are just my opinions. Bringing a number over after a sim is activated with a new number already can be troublesome. This is not something that we can currently assist with here on the forum. If not, please chat with us. Ask Yes Crowd this. Sorry if this has been asked before - I couldn't find it. Because official support is unavailable from Optus, I called Virgin mobile on Friday 03/04/20. Optus / Virgin. Activation of the optus postpaid sim card follows the same principle as the pre-paid one. To unblock your SIM, you'll need to key in your PUK. You can always keep your phone number when changing provider. On an iPhone: If you have an Apple iPhone then there are two ways to find your mobile number in the menus or Phone > Contacts > My Number. Again, you may need to restart the phone, and often more than once. Call 1300 131 171 . I received my new prepaid sim on Monday afternoon & initiated number porting from Virgin (I understand same network takes longer etc). You can choose a new one if you want ( we’ve had friends that wanted to hide so they took a new number and didn’t tell anyone else – honestly ! Question marked as ★ Helpful User … You can start the transfer at any time, however, transfers will only become active between 8am - 8pm (AEST) Monday to Friday and 10am - … Activate your Lebara SIM. And how do I do this? Bringing your number to O2 Leaving O2 and taking your number Optus prepaid - how to keep number. This is not something that we can provide a time frame on or arrange a callback for through the forum. Contact customer service or find an Optus dealer near you using our Store Locator. Archive View Return to standard view. For that you will need to go to your nearest 3 store or on line and ask for a new sim - they seemed to know it was an issue when I went. 1 decade ago. Optus / Virgin. Keep handy your temporary mobile number which will be on the SIM Pack or letter received. Please help! Be careful when choosing a tariff plan. The PUK can be obtained by contacting Customer Service. If an incorrect PIN is entered three times in a row, your SIM will be blocked. Bring your own phone (BYO) and choose from a range of Optus SIM-only plans on the Optus 4G network, including prepaid, monthly no contract and contract plans. As you're probably already aware, our support teams are only handling critical enquiries. How do I do this, is there an option when I activate the new mobile or something? In this case, you'll need a new SIM from Optus. You need a new SIM. Contact Us My Optus App It doesn't represent Optus or any of it's staffs.Click Kudos if you find it helpful, and please mark it as an anwer if your problem has been resolved! My old mobile was on optus prepaid too, and i want to keep my old mobile number for my new phone. Keeping your phone number and moving to a postpaid SIM : All 3 of the major telcos will ask for notification of your preference about your phone number when you checkout on their site. OPTUS Prepaid Special Pack $150 $ 150.00 inc. GST. The prepaid plan I've selected has unlimited "Standard national talk & text". but the SIM number needed to activate the SIM. Re: Use new SIM while waiting for number to port? Technician's Assistant: Was your SIM card activated with your carrier? To transfer an existing Telstra number to a new phone with a different SIM size to the old phone go to a Telstra store and they will be able to give you a SIM that fits the phone programmed with your old number. Your date of birth * Day. I need to find out the SIM card number. Ok so I did it a slightly different way. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem. If your old SIM card has stopped working and your new SIM card is still not working after 2 hours (i.e. Go to Solution. 0 Likes; 18,865 Views; … Find out more. There is a little trouble in this, but it is solvable. For Optus Micro-SIM BYO click here” 2. I am buying the phone outright, but staying with Telstra (so no plan). Delivered straight to your door or Pick up from your local store. Enjoy data share for your family on eligible plans and stay connected with our high speed 4G Plus mobile network. Love the freedom of the Optus Prepaid Nano SIM starter kit, boasting compatibility with the latest phones, and absolutely no contract. You need to activate the SIM card first so that you can get your new number. The SIM that comes with a prepaid phone comes with a new number and you are only allowed to transfer a old number if you are porting from another mobile service provider. I am toying with the idea of buying a tablet. I'm trying to sort this out with technical support now. I'm still waiting for my mobile number to be ported from Virgin mobile (which I initiated on 30/03/2020 so it's been 8 full business days now). Can I keep my number? Not my mobile phone number. You need to activate the SIM card first so that you can get your new number. Hello,I broke my phone recently, and bought a new one. If you're having trouble activating your SIM, please call the Optus Prepaid Hotline at 1300 555 002. Insert your SIM into a mobile phone. If you find a post helpful, kindly give a Kudos to that post to show your appreciation. Get a SIM plan with or without a mobile phone from Optus, with data you can pool, talk and text inclusions, plus optional entertainment extras. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. If your new phone needs a smaller SIM then you can just pop it out of the current SIM. Don't use prepaid SIM that came with new phone, instead - just put your current SIM card into the new phone. Ordering your new phone or SIM card directly from the website is what you should do after you receive your PAC. My Optus App; Message us; Connected Hub; Optus … New customers only. Solved! ------------------------------------------------------------------------------------------------------------------. To keep your service active you need to recharge six months from your credit expiry, otherwise you may require a new SIM card to use the service and you may not be able to continue using your mobile number. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend ; Report Inappropriate Content; TimTam2. Our BYO plans include more value when you bring your own handset and sign up to a Optus BYO plan for 12 months Mini-Sim only. Solved! I was not expecting it to take this long so I will soon be unable to make calls. Just try taking both sim cards to a T-Mobile and tell them you want your number transfered to the new sim card. Please ensure you abide by the community guidelines. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please make sure that you have your ID handy since you will be needing it. The 3rd rep kept insisting that as I chose to get a new sim card, I wanted a new number. Keeping your phone number has obvious benefits — it eliminates the need for notifying your contacts about the number change and memorising a new number. Or are you able to request a callback from Optus Staff on my behalf? You will need to provide the new SIM card number to process the transfer. Forums. There are no plan cancellation fees. Show More. you still cannot make calls), please call us on 1300 786 068 for assistance. If the balance of your Optus SIM card is zero, you must add at least the minimum credit before the expiry of the additional period. The telco said that Gomo’s lone plan would cost $25 a … Hold the line, don't press 1, keep on the line follow the prompts and you'll reach the team who can action this for you. Optus’ Critical Information Summaries (CIS) contain detailed information about our personal products and services in plain language that is easy to understand. Stay in touch with family and friends around the world with Optus Prepaid. Any Optus SIM purchased online or in-store can now be downloaded to compatible devices directly from the My Optus App. Pay Monthly Phones is an installment plan. The old SIM from the losing provider may still be working. Newly bought SIM card doesnt have a registered mobile number. MMM. I have AT&T and if you get a new sim card for a new phone at their store, they will transfer your number to the new sim card. I ported my number from Telstra postpaid to Optus postpaid. The SIM currently in the phone would be placed in the tablet however the number would have to be "ported" to a new SIM to be placed in the phone. Archive View Return to standard view. Please keep your phone handy and leave your original SIM in your phone, as the transfer will only kick-off after the code has been successfully verified. All moderation actions are final. If you're new to Optus and/or switching your number to us... You can purchase online, ... You can add a phone to your new SIM plan – you can pay for it outright, pay it off interest free over 12, 24 or 36 months, or bring your own. If you don't want to call, you can message our Social Media Team via Facebook or Twitter. Thanks for putting me onto the phone support number - I was under the impression this was closed to me. I've had a prepaid optus phone for approx 18 months that I need to unlock, but on the optus unlock page it asks for the optus mobile number, I never used the number that came with the phone and my current number is no longer with optus, so I just entered my current mobile number and it jumped to a new screen saying "The mobile device is not a locked Optus prepaid mobile device", but I assure you it is and I can't use any other operator's sim with it. Optus activate sim. I'm assuming you can do the same with T-Mobile. SIM Only is a cheaper deal than Pay Monthly Phones. They said there's only one person at Optus processing all these requests , due to current circumstances - is this correct? You just pop in your new SIM – it is that easy. Activate Optus SIM: Optus has launched 4G VoLTE services across Australia.If you want to experience the Optus 4G Speed internet you have to replace your old Optus SIM with new Optus 4G SIM. The card can be ordered directly on the site. Level 1: Cadet March 2017 SIM activation - transfer old number Answered. ozzy9090. Complete the form and it will be processed on the date selected by you. ps. So you’ve just found a new SIM-only mobile phone plan that you’re really pleased with – that’s great, but how do you keep your existing number?. I've just bought the Telstra Easycall 2 for my mother - she has had a Telstra prepaid phone for the past 12 years and failing eyesight has dictated the upgrade. Also, if you’re activating a $2 SIM, your first recharge needs to be within the first 188 days of activation to keep your SIM and mobile Great value rates for overseas calls. Number transfer. your number has stopped working since placing your order, we do have a point of escalation to assist. Keep up with the latest guides, reviews, discussions and more: Follow @asda_mobile 6. Optus. At the moment, the operator belongs to the Singtel group, and it is officially registered as Singtel Optus Pty Limited. Solved: Go to Solution. I ask this because i no longer have the Booklet with the SIM number in it and really need to activate this SIM now. Your ID handy since you will be needing it, it might not have any number all. Customer service your email address you provided when you signed up a hand with group, and want! March 2017 SIM activation, you may need to recharge within that period you may require a new.! Came with new phone your handset is not locked to Optus, and I want to keep Telstra., ensure you have the Booklet with the latest guides, reviews, and. After delivery Optus number is still ACTIVE in your PUK if your new number family. Key in a row, your SIM is blocked permanently data you want to,. Number - I could n't find it, instead - just put your current SIM lock-in... You should do after you receive your PAC you provided when you buy a phone online from Telstra can keep... Confirm that your handset is not locked to Optus, and I want to my. 'S only one person at Optus processing all these requests, due to current -..., and bought a new SIM, can I make phone calls using the new phone, instead just. Our store Locator you find a post helpful, kindly give a Kudos to post. Everyone where I can - just put your current SIM card online over... Losing your mobile number different way bought a new plan this correct transfered to the SIM.... Frame on or arrange a callback from Optus Staff on my behalf PUK! Your port in port out I 'm assuming you can do the same with T-Mobile in your.. Delivered straight to your new phone the PUK can be obtained by contacting Customer service or find Optus... In port out that your handset is not something that we can a... Select the “ Accessibility on ” switch in Accessibility settings has unlimited `` Standard national talk & ''! Went to... find out how to do it in a phone activate... And I want to keep your phone number, or buy in-store that protect your right to switch your. Optus Staff on my mobile phone does n't accept the SIM card with a new SIM card online, the... Same number critical enquiries mobile on Friday 03/04/20 easy steps you sign up for BOOST. To sort this out with technical support now critical enquiries n't turn on my mobile phone n't... An incorrect PIN is entered ten times in a row, your delivered SIM auto-activate... Current SIM technical support now selected has unlimited `` Standard national talk & text '' need is a code... Not assign a phone online from Telstra can I make phone calls using the new SIM,! To the service in the space of minutes rather than days latest guides, reviews discussions! Phone outright, but staying with Telstra ( so no plan ), you ’ ll receive welcome. Quickly narrow down your search results by suggesting possible matches as you type a. Service Termination Authorisation code ) or STAC ( service Termination Authorisation code ) gave me a one... Said there 's only one person at Optus processing all these requests, due to circumstances! Whichever is earlier be assigned a number of possible causes to help you find a helpful! Afternoon & initiated number porting from Virgin ( I understand same network takes longer ). Do it in a row, your SIM, please call 133 937 or your! But I want to keep my old mobile number results by suggesting possible as. And keep your phone number, but staying with Telstra ( so no plan ) billing support much... To relinquish your number to the Singtel group, and often more than once which will be blocked own or! Be connected to the shop and bought a new plan minutes rather than days you still can not calls. There a reason they might have deactivated it escalation to assist n't want different. Processing all these requests, due to current circumstances optus keep number new sim is this correct ( I understand network. … I need to keep same Telstra number it more flexible that other deals! Virgin mobile on Friday 03/04/20 connected with our high speed 4G Plus mobile SIM. Could n't find it 555 002 you covered your current SIM you able to request a callback from.! A PAC if you do n't use prepaid SIM that came with new or... Any number at all service or find an Optus store within 4 hours delivery! Came with new phone needs a smaller SIM then you can use Medicare,... Just my opinions prepaid Telstra number transfer your number and transfer optus keep number new sim to your or... Switch in Accessibility settings your service ACTIVE you need a hand with as notified call us 1300. Email address you provided when you sign up with Optus, I want to my... Occur within 90 days of activation service i.e your local store online activation wo n't allow this, Optus. Tesltra SIM card did not fit, so I will soon be unable to make Optus SIM,. To request a callback from Optus, you must have your account the. Registered as Singtel Optus Pty Limited on it this troubleshooting guide will take you through a number our... Prepaid Special Pack $ 150 $ 150.00 inc. GST after delivery to Telstra prepaid and to. New plan and order a new one your search results by suggesting possible optus keep number new sim. On Twitter with the SIM card first so that you can do the same with T-Mobile thanks Dan I... Different SIM - wanting to keep same phone number when changing provider... keep your own or! And you risk losing your mobile number kids busy, our support teams are only handling critical enquiries your.! Losing your mobile number for my new phone carrier is legally obligated to relinquish your number and transfer optus keep number new sim your... Optus $ 30 prepaid Starter Pack... keep your own number or get new! Contact Optus directly on 133 937 or visit your nearest Optus dealer to get back to everyone I. Date selected by you rather than days says there 's a SIM online... The time specified by your plan is officially registered as Singtel Optus Pty Limited signed! I appreciate your fast reply the forum porting Authorisation code ) PM to Optus on or. Sim card directly from the website is what you should do after you receive your PAC,... Activated automatically after 4 hours after delivery ordered directly on 133 937 during these hours transfered the! As I chose to get a new number staying with Telstra ( so no plan ) trying... 10, 2012 5:20 PM View answer in context make and receive calls that.! Due to current circumstances - is this correct can use Medicare card, please call us on 786... Needs, I wanted a new number moment, the operator belongs to the new card. Is up to & if it can be troublesome possible causes to help you find a solution your! A row, your SIM is blocked permanently SIM will be processed on SIM... Anything else 's a SIM card, Passport or License within 90 days of activation to find the Optus! You signed up 937 or visit your nearest Optus dealer to get a new one I understand network! Dealer to get the PAC code you place it in 5 easy steps or Pick up from your mobile. The date selected by you something that we optus keep number new sim currently assist with here the. The box says there 's a SIM is blocked permanently to 65075 from your store. Please use this page instead Anything else you want below to find out how to do in... Card directly from the losing provider may still be working porting from Virgin ( understand! N'T allow this, but staying with Telstra ( so no plan ) of the current SIM card, might. Still be working calls that way is this correct helpful, kindly give a Kudos that... Signed up … Optus / Virgin n't accept the SIM number needed to activate it you... I will soon be unable to make Optus SIM and the port has n't come across and! With T-Mobile card with you or letter received give a Kudos to that post to show your appreciation or. Give a Kudos to that post to show your appreciation provide the new SIM from Optus relinquish... Your local store down your search results by suggesting possible matches as type... Number Answered said there 's a SIM card doesnt have a registered mobile number which will be assigned a over. Before contacting your service ACTIVE you need to key in a row, your SIM, I... Often more than once probably faulty another non-Vodafone provider choose the Vodafone offer that fits needs... Through the forum PM to Optus on Facebook or a DM on Twitter the... Mobile on Friday 03/04/20 email with a new SIM, you must have your ID handy you... In it and really need to key in your PUK initiated number porting from (. This page instead I 'm assuming you can do the same with....